Legal Information

Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Donation Information: Payment details (processed securely through third-party providers)
• Program Participation: Information related to your participation in our programs
• Communication: Correspondence and feedback you send to us
• Automated Information: IP address, browser type, device information, and usage data

2. How We Use Your Information

We use your information to:

• Provide and improve our services and programs
• Process donations and communicate about your support
• Send updates about our work and impact (you can unsubscribe at any time)
• Respond to your inquiries and requests
• Comply with legal obligations
• Analyze website usage to improve user experience

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We use trusted third-party services for payment processing, email communication, and analytics. These providers have their own privacy policies and only process your data as needed to perform their functions.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent at any time (where applicable)

6. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Terms of Service

1. Acceptance of Terms

By accessing or using Delta Africa's website, services, or programs, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Use of Services

You agree to use our services:

• For lawful purposes only
• Without violating any applicable laws or regulations
• Without infringing on the rights of others
• Without attempting to compromise the security of our systems

3. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Delta Africa or our content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

4. Donations

Donations made to Delta Africa are generally non-refundable. If you believe an error has occurred with your donation, please contact us within 30 days of the transaction.

5. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

6. Limitation of Liability

Delta Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

7. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.

8. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

Cookie Policy

1. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function and cannot be switched off
• Performance Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Enable enhanced functionality and personalization
• Targeting Cookies: Used to deliver relevant content and advertisements
• Analytics Cookies: Help us understand how our website is performing

3. Why We Use Cookies

We use cookies to:

• Remember your preferences and settings
• Understand how our website is used and improve user experience
• Provide secure donation processing
• Measure the effectiveness of our communications
• Personalize content based on your interests

4. Third-Party Cookies

We may also use various third-party cookies to report usage statistics, deliver advertisements, and so on. These include:

• Google Analytics for website analytics
• Payment processors for secure transactions
• Social media platforms for sharing content

5. Your Cookie Choices

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:

• Adjusting your browser settings to refuse cookies
• Using our cookie consent banner (where available)
• Visiting third-party opt-out pages for specific services

6. Do Not Track Signals

Our website does not currently respond to Do Not Track signals from web browsers. However, you can manage your cookie preferences through your browser settings.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices.